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🔒 Privacy Policy

Last updated: March 2026

Introduction

SkyLine Assist ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our travel assistance services. Please read this policy carefully.

SkyLine Assist is an independent third-party travel assistance company and is not affiliated with any airline.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name and contact information (phone number, email address)
  • Travel-related information (flight details, booking references, travel dates)
  • Payment information (processed securely through third-party providers)
  • Information submitted through our contact form
  • Call recordings (for quality and training purposes, with notice)

We may also collect non-personal information automatically, including IP address, browser type, pages visited, time spent on pages, and referring URLs — for analytics purposes.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our travel assistance services
  • Process transactions and send related information
  • Respond to inquiries, questions, and requests
  • Send administrative information and service updates
  • Monitor and improve website performance
  • Comply with legal obligations
  • Detect and prevent fraudulent transactions

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our business operations (payment processors, analytics)
  • Legal authorities when required by law
  • Third parties in connection with a merger, acquisition, or sale of assets

4. Call Tracking & Google Ads

We may use call tracking services compatible with Google Ads to measure the effectiveness of our advertising. Call tracking numbers on this website may be dynamically inserted for tracking purposes. Your call may be recorded for quality assurance (you will be notified before any recording begins).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and assist in marketing efforts. You can control cookie settings through your browser preferences.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.

9. Your Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights, contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: